Refund Policy for PixCraftStudio
Last updated: [01.05.23]
At PixCraftStudio, we take customer satisfaction very seriously. We stand behind the quality of our services, and we want to ensure that our clients have a positive experience with us. This Refund Policy (“Policy”) outlines the circumstances under which refunds may be granted.
Please read this Policy carefully before purchasing any services from www.pixcraftstudio.com (the “Service”) operated by PixCraftStudio (“us”, “we”, or “our”).
By using our Service, you agree to this Refund Policy. If you disagree with any part of the Policy, please do not use our Service.
Project Cancellation
If you wish to cancel a project before it has started, please contact us immediately. We will assess the situation and, at our sole discretion, may provide a full or partial refund based on the circumstances.
Refunds for Completed Work
Once a project has been completed and delivered, no refunds will be issued. We encourage you to review our portfolio and discuss your project requirements in detail before making a purchase to ensure that our services align with your expectations.
Refunds for Incomplete or Unsatisfactory Work
If you are not satisfied with the quality of the work delivered, please contact us within seven (7) days of receiving the deliverables. We will make every effort to address your concerns and revise the work to your satisfaction. However, if after multiple revisions you still find the work to be unsatisfactory, we will assess the situation and, at our sole discretion, may provide a full or partial refund based on the circumstances.
Exceptions
No refunds will be provided for delays caused by circumstances beyond our control, such as natural disasters, power outages, or other unforeseen events. Additionally, we reserve the right to refuse a refund request if we believe that the request is made in bad faith or if it violates any terms of our agreement.
Legal Dispute
Any legal disputes arising out of or relating to this Refund Policy shall be settled in the courts of India, and you agree to submit to the exclusive jurisdiction of these courts.
Changes to Our Refund Policy
We reserve the right, at our sole discretion, to modify or replace this Refund Policy at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised Refund Policy. If you do not agree to the new Policy, please stop using the Service.
Contact Us
If you have any questions or concerns about our Refund Policy or the quality of the work delivered, please feel free to contact us at [CONTACT INFORMATION].